In order to have a safe environment for our patrons, we ask that everyone abide and follow our 2023 Credit One Charleston Open Policies.
New Policy starting 2023. Below is the list of approved bags. All other bags and backpacks are prohibited
The following policy applies to individual session tickets purchased directly (and not via ticket auction, exchange, resale or other secondary ticket outlet) through Ticketmaster, Creditonecharlestonopen.com or in person at the Tournament Box Office. Please note that this policy does not apply to weeklong subscription or any tickets issued on a Complimentary or Trade basis. If a session is cancelled and no matches are completed, Tournament management will make every effort to reasonably accommodate the individual session ticket holder on a subsequent session, if held. The Credit One Charleston Open cannot guarantee ticket availability, exchange of equal value or comparable seat location. There will be NO REFUNDS OR CREDITS. If one match is completed on Stadium Court, a session is considered complete and no exchanges or refunds will be made. In addition, patrons are advised that the Credit One Charleston Open schedule of play is subject to change for all sessions. Tickets are not eligible for refund or exchange due to one or more changes in the schedule of play. Please note: Information on scheduling changes can be obtained by visiting our website’s homepage.
We have a variety of choices for your dining pleasure; with the exception of one unopened bottle of water per person, no food or beverage will be admitted into the event.
NO GLASS bottles or containers are allowed to be brought onto the property.
No alcohol may be brought onto the property.
No weapons may be brought onto the property.
No illegal substance(s) may be brought onto the property.
Prohibited items that are discovered during inspections must either be returned to their owner’s vehicle/transportation or discarded. The Credit One Charleston Open will not provide a storage area for these items. Guests arriving by public transportation must take particular caution not to bring any prohibited items as no exceptions will be made.
Bike racks are located near the front gate at the entrance to the stadium. The tournament is not responsible for damage or theft.
No flash photography is allowed. Cameras are prohibited for any purpose other than using photographs for personal and private domestic use. Such photographs cannot be exploited or displayed in any manner or in any medium whatsoever without the express written consent of the WTA.
Use of laptops and tablets is prohibited within the confines of Stadium Court and any match courts.
Camcorders are allowed as long as the equipment is not a hindrance to surrounding spectators. Film may not be reproduced. Camcorders and cameras are prohibited for any purpose other than recording of footage or photographs for personal and private domestic use only. Such footage or photographs cannot be exploited or displayed in any manner or in any medium whatsoever without the express written consent from the WTA.
Cell phones ARE NOT allowed to be used near matches in progress. Please turn off all cell phones when entering courts and the stadium to watch matches.
Call our box office at (843) 856-7900, purchase via Ticketmaster, www.ticketmaster.com or Ticketmaster Charge-by-Phone at (800) 745-3000. We accept Visa, MasterCard, American Express, Discover.
Children two years of age and younger do not require a ticket to enter the facility as long as they can sit on your lap. Children 16 and under are admitted free with a grounds pass, with the purchase of an adult ticket.
There are no refunds or exchanges. All sales are final.
We do offer special ticket promotions. For ticket promotion information, please visit ticket promotions.
Patrons who would like to leave and return will need to have their hand stamped or ticket exit scanned upon departure and present their ticket and stamped hand when they re-enter.
Credit One Stadium is ADA Accessible. Each is ADA seat is pre-assigned and must be selected at the time of purchase. Access ramps are located on the north and east sides of the stadium.
Handicap parking is available by presenting your state-issued license plate or hangtag to parking attendants when you arrive on Daniel Island. Parking attendants will direct you.
On occasion, threatening weather may force us to clear the Grandstand seating in the stadium. We ask for your prompt cooperation should you hear an announcement pertaining to threatening weather.
Please keep in mind that match times are subject to change due to weather, television coverage, or other delays. Our match schedule is posted in the Order of Play tab the evening before a day session.
Detailed parking information will be posted closer to the event.
Golf carts are allowed but are subject to all parking regulations and parking passes. The tournament is not responsible for damage or theft.
Lost and Found is located at Guest Services, which is near the front steps of the stadium. The Credit One Charleston Open, its owner and the owner’s affiliates, agents and employees are not responsible for lost or stolen articles.
Please bring lost children to the guest services, which is near the front steps of the stadium. If you’re looking for a lost child, please go to the guest services.
Pets are not allowed, with the exception for service animals.
First aid is located outside of Play Court 3.
The Credit One Charleston Open is hosted on a non-smoking facility.
Umbrellas may be used on the grounds, but not within the stadium or any match court where it can be a hindrance to other spectators.
Stadium – Spectator movement is restricted to breaks in play only (i.e. change over, set break, and between matches).