Where can I purchase verified Tickets?

Tickets can be purchased on our website, or on
Tickets can also be purchased over the phone at 843-856-7900. 


Where can I access a seating map?

Seating maps can be seen by selecting any package on our website, or on You will then be directed to a live seating map that shows all current inventory.

How can I access and manage my Digital Tickets?

Tournament Packages – If you purchased any tournament package, you can access and manage your tickets through Account Manager. To view Account Manager, please click here.

Single Session Tickets – If you purchased single session tickets on, access is available directly through the Ticketmaster App or Mobile Website. To learn more, please click here.

If I purchase a seat in Credit One Stadium, will I have access to the other courts?

Yes, seats/tickets in Credit One Stadium include access to all outside match courts and select practice courts. Seating around outside courts is first come, first serve.

What is your Refund Policy?

There are no refunds or exchanges. All sales are final.

Do I need to purchase Day and Night Tickets to watch tennis all day?

Monday through Friday, we have both day session matches and night session matches taking place in Credit One Stadium. You are required to have a separate ticket for each session. We do offer discounted Daily Double Tickets that can be purchased online on the single sessions page.

What are Daily Double tickets?

A Daily Double ticket is a discounted package that offers a reserved seat for both the day session and night session in Credit One Stadium. This is a great option for fans who wish to spend a full day at the Credit One Charleston Open!

Do seats in Credit One Stadium have backs to them?

Seats located in the premium or reserved terrace levels are fold-down stadium chairs with seat backs. The General Admission level seats are bleacher-style. 

Which side of Credit One Stadium provides the best shade?

The shadier side of the stadium is typically the west sideline.

Where is the Umpire Chair Located?

The umpire’s chair is located on the west side of the stadium.

How can I purchase Premium Level Tickets?

Premium-level tickets are only sold as Tournament Long Ticket Packages. Pending available inventory, packages can be purchased here.


Children 2 years and younger are permitted on-site without a ticket. The child must be able to sit on the parent’s lap the entire time.

Juniors (16 and under) can receive free general admission tickets all week with an accompanying adult. All free general admission junior tickets can be obtained at the box office on-site on the day of attendance and will be available regardless of sell-out. 

What are the seating levels in the Stadium?

We have three different levels of seating in the stadium.

Our 100 level is our Premium Seating level with reserved seats.

Our 200 level is our Terrace level with reserved seats.

Our 300 level is our General Admission level with first-come, first-serve seating. General Admission seating is not currently available. 

How can I purchase ADA Tickets?

ADA Tickets can be purchased on our website, or on

ADA Tickets can also be purchased over the phone at 843-856-7900. 


Do you offer any discounts on Tickets?

A list of our ticket discounts can be found on our promotions page, please click here.

Do you offer any discounts on Packages?

Since packages are already sold at a discounted rate, we don’t offer any additional discounts on them.