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Where can I purchase verified Tickets?

Tickets can be purchased on our website, or on Ticketmaster.com.
Tickets can also be purchased over the phone at 843-849-7900. 

 

Where can I access a seating map?

Seating maps can be seen by selecting any single session or package on our website, or on Ticketmaster.com. You will then be directed to a live seating map that shows all current inventory.

How can I access and manage my Digital Tickets?

Tournament Packages – If you purchased any tournament package, you can access and manage your tickets through Account Manager. To view Account Manager, please click here.

Single Session Tickets – If you purchased single session tickets on Ticketmaster.com, access is available directly through the Ticketmaster App or Mobile Website. To learn more, please click here.

If I purchase a ticket to the main stadium, will I have access to the other courts?

Yes, tickets to the main stadium will include access to the outside courts. Seating around these courts are first come first serve.

What is your Refund Policy?

There are no refunds or exchanges. All sales are final.

Do I need to purchase Day and Night Tickets to watch tennis all day?

For Monday through Friday, we have both day session matches and night session matches taking place in the main stadium. You are required to have a separate ticket for each session. We do offer discounted Daily Double Tickets that can be purchased online on the single sessions page.

What are Daily Double tickets?

A Daily Double ticket is a discounted package for single-day tickets that offers a reserved seat for both the day session and night session in the main stadium when guests hope to spend one full day at the Credit One Charleston Open.

Do the seats in the stadium have backs to them?

Seats located on the premium or terrace level are fold-down stadium chairs with seatbacks. Seats located in the General Admission area of the stadium are bleachers.

Which side of the Stadium provides the best shade?

The shadier side of the stadium is typically the west sideline of the stadium.

Where is the Umpire Chair Located?

The umpire’s chair is located on the west side of the stadium.

How can I purchase Premium Level Tickets?

Premium-level tickets are only sold as tournament-long ticket packages and are currently sold out.

If you would like to be added to the waitlist to purchase these tickets in the future please fill out the form located here.

DOES MY CHILD NEED A TICKET?

Children 2 years and younger are permitted on-site without a ticket.  The child must be able to sit on the parent’s lap the entire time.

Juniors (16 and under) receive free general admission tickets all week with an accompanying adult. Certain Terrace level junior tickets are available for $20.

What are the seating levels in the Stadium?

We have three different levels of seating in the stadium.

Our 100 level is our Premium Seating level with reserved seats.

Our 200 level is our Terrace level with reserved seats.

Our 300 level is our General Admission level with first-come, first-serve seating.

How can I purchase ADA Tickets?

ADA Tickets can be purchased on our website, or on Ticketmaster.com.
ADA Tickets can also be purchased over the phone at 843-849-7900. 

 

Do you offer any discounts on Tickets?

A list of our ticket discounts can be found on our promotions page, please click here.

Do you offer any discounts on Packages?

Since packages are already sold at a discounted rate, we don’t offer any additional discounts on them.